CONSUMER INFORMATION & STUDENT’S RIGHT‑TO‑KNOW

Welcome to the Consumer Information and Student Right‑to‑Know page. This page provides students, prospective students, employees, and the public with access to important information about the university’s operations, policies, financial aid, safety, and student outcomes. These disclosures are required by the Higher Education Act, the Clery Act, and other federal regulations. All required disclosures are organized into the categories below for ease of access.

1. GENERAL INSTITUTIONAL INFORMATION

  • Accreditation & Affiliations: Calvary Chapel University is a member of the Transnational Association of Christian Colleges and Schools (TRACS) [15935 Forest Road, Forest, VA 24551; Telephone: (434) 525-9539; e-mail: info@tracs.org], having been awarded Reaffirmation I of its Accredited Status as a Category IV institution by the TRACS Accreditation Commission on October 22, 2024. This status is effective as of January 1, 2025, and is good for a period of ten years. TRACS is recognized by the United States Department of Education (ED), the Council for Higher Education Accreditation (CHEA), and the International Network for Quality Assurance Agencies in Higher Education (INQAAHE).

  • Mission & Educational Purpose

    • Mission: Calvary Chapel University prepares lifelong learners to serve the church by offering rigorous academic programs in the context of a Christ-centered community. “Go ye therefore and MAKE DISCIPLES. of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo I am with you always, even to the end of the age.” Matthew 28:19-20

    • Vision: Calvary Chapel University’s vision is to be a premier, Christian higher education community loving God, loving others, and making disciples of Jesus Christ.

    • Core Values

      • Simply Jesus

      • Superior Academics

      • Servant Leadership

  • Misrepresentation Policy: Calvary Chapel University prohibits any form of misrepresentation concerning the university’s academic programs, financial charges, employability of graduates, or the nature of its educational offerings. This prohibition applies to all Calvary Chapel University employees, contractors, agents, and representatives. Calvary Chapel University is committed to providing truthful, accurate, and transparent information to students, prospective students, employees, and the public.

  • Academic Programs: Calvary Chapel University offers fully online undergraduate and graduate degree programs in Biblical Studies, Christian Education with specializations in related fields. Program descriptions and degree requirements are available in the Academic Catalog.

  • Transfer Credit Policies: Calvary Chapel University evaluates transfer credit based on accreditation, course equivalency, and alignment with program requirements. Transfer policies are published in the Academic Catalog.

  • Learning Resources: Calvary Chapel University is a fully online institution, providing students with access to all academic and support services from any location. Calvary Chapel University offers:

    • Populi Learning Management System (LMS) for course delivery, assignments, discussions, and grade tracking

    • Digital Library resources and research databases

    • Academic advising for degree planning and student success

    • Student support services, including learning accommodations, writing assistance, and technical support

  • Textbook Information: Calvary Chapel University does not operate a campus bookstore and does not sell or distribute textbooks directly. Required textbooks and course materials are listed within each course in Populi. Students are responsible for purchasing their own textbooks through any vendor or platform of their choice. All instructional videos, digital readings, and course media are provided within Populi at no additional cost to the student. This approach allows students to select the most affordable purchasing option available and supports Calvary Chapel University’s commitment to accessible, cost‑effective education.

  • Career Services Disclosure: Calvary Chapel University does not offer formal career placement or job placement services. Students are encouraged to seek vocational guidance from faculty, ministry mentors, and their local church communities as they prepare for service and employment opportunities.

  • Facilities & Technology: To ensure the best possible online learning experience, Calvary Chapel University recommends the following minimum technology specifications:

    • Hardware

      • 2.0 GHz processor or higher

      • 4GB RAM

      • Screen resolution of 1024×768 or higher

      • High-speed internet connection (1.5 Mbps upload/download recommended)

      • Speakers or headphones

      • Microphone (built-in or external)

      • Webcam (built-in or external)

    • Software

      • Zoom application

      • Supported operating system (Windows, macOS, or Linux)

      • Web browser (Google Chrome or Apple Safari recommended)

      • Google Suite (Google Docs)

      • Adobe Acrobat Reader (available free from Adobe’s website)

      • These requirements ensure students can fully participate in Calvary Chapel University’s online courses, video conferencing, and digital learning activities.

2. FINANCIAL AID & COST INFORMATION

  • Cost of Attendance: Calvary Chapel University published tuition fees and estimated educational expenses in the Academic Catalog and on the Calvary Chapel University website to help students plan for their academic journey.

  • Financial Aid Programs: Upon Title IV approval, Calvary Chapel University will participate in federal student aid programs. Current payment options are listed on the Tuition and Fees webpage and in the Calvary Chapel University Catalog.

  • Institutional Scholarships: Calvary Chapel University may offer limited institutional scholarships on a case‑by‑case basis. These awards are not guaranteed, are not automatic, and are determined individually after a student submits an application for admission. Because these scholarships are discretionary and not part of Calvary Chapel University’s standard financial aid programs, they are not listed as part of the Consumer Information disclosures.

  • How to Apply for Financial Aid: Students will complete the FAFSA and follow Calvary Chapel University’s verification and awarding process. Instructions and timelines are posted on the Financial Aid page.

  • Satisfactory Academic Progress (SAP): Calvary Chapel University’s SAP policy outlines the academic standards required to maintain financial aid eligibility.

  • Refund & Withdrawal Policies: Calvary Chapel University’s refund schedule and Return of Title IV Funds (R2T4) policy are published in the Academic Catalog and on the Financial Aid page.

  • Net Price Calculator: Calvary Chapel University’s Net Price Calculator is publicly available and provides an estimate of educational costs after grants and scholarships.

  • Code of Conduct for Education Loans: Calvary Chapel University maintains a strict code of conduct prohibiting conflicts of interest related to student lending.

3. STUDENT SAFETY & SECURITY

  • Annual Security Report (ASR): Calvary Chapel University operates exclusively online and does not maintain a physical campus, instructional site, or non‑campus property used by students. The administrative office is a non-campus location with no student access. Therefore, Calvary Chapel University has no Clery‑reportable geography as defined by 34 C.F.R. 668.46(a). Download the Annual Security Report (ASR) PDF

  • Drug & Alcohol Abuse Prevention Program (DAAPP): Calvary Chapel University maintains a Drug & Alcohol Abuse Prevention Program in compliance with federal regulations. Calvary Chapel University prohibits the unlawful possession, use, or distribution of drugs and alcohol by students and employees. Annual notifications are distributed, and the full DAAPP, including standards of conduct, legal sanctions, health risks, and available counseling resources are available below. Download the Drug & Alcohol Abuse Prevention Program (DAAPP) PDF

  • Emergency Response & Timely Warnings: Calvary Chapel University is a fully online institution and does not operate a physical campus or student‑accessible facilities. Because Calvary Chapel University has no Clery‑reportable geography, traditional campus‑based emergency response procedures (such as evacuation routes or shelter‑in‑place protocols) do not apply. Calvary Chapel University maintains digital communication procedures to notify students and employees in the event of a significant emergency or dangerous situation that may affect the Calvary Chapel University community.

  • Emergency Notifications: If a situation arises that poses an immediate threat to the health or safety of Calvary Chapel University students or employees, Calvary Chapel University will issue an emergency notification through one or more of the following methods:

    • University‑wide email

    • Populi announcements

    • Website alerts

Notifications will be issued without delay unless doing so would compromise efforts to assist individuals or mitigate the situation.

  • Timely Warnings: If Calvary Chapel University becomes aware of a Clery‑reportable crime that may pose a serious or ongoing threat to the Calvary Chapel University community, a timely warning will be distributed via:

    • University‑wide email

    • Populi announcements

Because Calvary Chapel University operates exclusively online and does not maintain a physical campus, timely warnings are limited to threats that could reasonably impact members of the Calvary Chapel University community in their academic environment.

  • Emergency Preparedness Resources: Calvary Chapel University provides practical guidance for responding to various emergency situations on the university’s Emergency Plan webpage.

  • Missing Student Notification: Calvary Chapel University is a fully online institution and does not operate student housing or maintain any residential facilities. Because Calvary Chapel University does not house students or take custodial responsibility for their physical whereabouts, the federal Missing Student Notification procedures required for institutions with on‑campus housing do not apply. If Calvary Chapel University becomes aware of a situation in which a student is believed to be missing or in danger, the university will make reasonable efforts to contact the student using the information on file and may notify appropriate authorities as warranted.

4. STUDENT OUTCOMES

  • Retention Rates: Calvary Chapel University will report retention rates to the U.S. Department of Education through the Integrated Postsecondary Education Data System (IPEDS) once the institution has completed its first required IPEDS reporting cycle. At this time, Calvary Chapel University does not yet have IPEDS‑reported retention data available for publication.

  • Graduation & Completion Rates: Calvary Chapel University will report graduation and completion rates to the U.S. Department of Education through the Integrated Postsecondary Education Data System (IPEDS) once the institution has completed its first required IPEDS reporting cycle. At this time, Calvary Chapel University does not yet have IPEDS‑reported graduation or completion data available for publication.

  • Transfer‑Out Rates: Calvary Chapel University will report transfer‑out rates to the U.S. Department of Education through the Integrated Postsecondary Education Data System (IPEDS) once the institution has completed its first required IPEDS reporting cycle. At this time, Calvary Chapel University does not yet have IPEDS‑reported transfer‑out data available for publication.

  • Licensure Pass Rates: Calvary Chapel University does not offer any academic programs that lead to professional licensure or certification. Because Calvary Chapel University does not operate licensure‑preparation programs, the university is not required to report licensure examination pass rates.

5. STUDENT RIGHTS & RESPONSIBILITIES

  • FERPA (Family Educational Rights and Privacy Act): Calvary Chapel University complies with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records and outlines student rights regarding access and disclosure. Calvary Chapel University’s full FERPA Annual Notification is available here: Download the FERPA Notice (PDF). Students may contact the Office of the Registrar with questions about FERPA or request access to their educational records.

  • Student Complaint & Grievance Procedures: Students must first use Calvary Chapel University’s internal grievance procedures to seek resolution. The full Student Grievance Policy, including steps for filing and escalating a complaint, is available here: View the Student Grievance Policy

  • Accreditor Complaint Process (TRACS): Instructions for Filing a Complaint with TRACS

    • TRACS Complaint Procedures and Forms:

      • TRACS Complaint Information Sheet

      • TRACS Complaint Form

    • TRACS Contact Information

      • Address: TRACS, 15935 Forest Road; Forest, VA 24551

      • Phone Number: (434) 525-9539

      • Website: http://www.tracs.org

Calvary Chapel University ensures students that all staff and faculty members will fully cooperate with TRACS in the event of any complaint proceedings.

  • State Complaint Process: Instructions for Filing a Complaint with AZPPSE. If the student complaint cannot be resolved after exhausting the Institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private PostSecondary Education (AZPPSE. The student must contact the State Board for further details. The State Board address is: 1740 W. Adams Street, #3008, Phoenix, AZ 85007 | Phone: 602-542-5709 | Website: https://ppse.az.gov

  • Arizona SARA Council (AZ-SARA): Instructions for Filing a Complaint with AZ SARA Council. Calvary Chapel University is approved by the Arizona SARA Council (https://azsara.arizona.edu), which is the Arizona State Portal Entity for the National Council for State Authorization Reciprocity Agreement (NC-SARA) as a SARA participating institution (http://nc-sara.org). The University has reciprocity with other SARA states for its distance education programs. Available for students who reside OUTSIDE OF ARIZONA in SARA participating states (see list of states at https://nc-sara.org/state-actions-regarding-sara). The Arizona SARA Council will not review complaints regarding student grades or student code of conduct violations. To file a complaint against an Arizona SARA Council-approved institution, you must meet the following requirements:

    • File within two years of the incident about which the complaint is made.

    • Complete the institutional complaint process prior to submission with the Council (see institutional complaint process above).

    • The complaint must be a formal assertion in writing that the terms of SARA, or of laws, standards, or regulations incorporated by SARA, are being violated by a person, institution, state, agency, or other organization or entity operating under the terms of SARA.

    • You are a student of an Arizona SARA Council-approved institution (see list at http://nc-sara.org). 

    • You are not a student, but have a concern about any of the above.

    • For more information about filing a complaint with the AZ SARA Council, visit the AZ SARA Council website: https://azsara.arizona.edu/complaints.

  • Ombudsman Contact Information: The final resource for federal loan borrowers is the Office of the Ombudsman for Federal Student Aid. The easiest way to contact the Ombudsman is to file an online assistance request through https://studentaid.gov/feedback-ombudsman/disputes/prepare. Other contact options are:

    • FSA Ombudsman Group Mailing Address: US. Department of Education, Office of Federal Student Aid, P.O. Box 1854, Monticello, KY 42633

    • FSA Ombudsman Group Contact Information:

6. ADDITIONAL REQUIRED DISCLOSURES

  • Voter Registration Information: Calvary Chapel University encourages all eligible students to participate in local, state, and federal elections. In accordance with the Higher Education Act, Calvary Chapel University provides voter registration information to students. Students may access voter registration forms and information for their state through the National Mail Voter Registration Form, which includes instructions for all U.S. states and territories:

  • Constitution Day Information: Calvary Chapel University observes Constitution Day each year on September 17 to commemorate the signing of the United States Constitution. In accordance with federal requirements, Calvary Chapel University provides an educational program for students that highlights the history, principles, and enduring significance of the Constitution. If September 17 falls on a weekend or holiday, Calvary Chapel University observes Constitution Day during the preceding or following week. Details about Calvary Chapel University’s annual Constitution Day activity are posted on the University website and distributed to students each September.

  • Copyright Infringement Policies: Calvary Chapel University complies with all federal copyright laws, including the Digital Millennium Copyright Act (DMCA). Students, faculty, and staff are expected to respect the rights of copyright holders and to refrain from unauthorized copying, distribution, or use of copyrighted materials in any format.

    • Unauthorized distribution of copyrighted material, including through peer‑to‑peer (P2P) file‑sharing networks, is strictly prohibited. Violations may result in disciplinary action under University policies, civil liabilities, and criminal penalties under federal law.

    • Calvary Chapel University employs measures to detect and deter unauthorized file sharing on its network and responds promptly to legitimate notices of alleged copyright infringement. The University will take appropriate action when notified of violations, including restricting network access, issuing disciplinary sanctions, or cooperating with law enforcement when required. Calvary Chapel University periodically reviews the effectiveness of its copyright compliance program and updates its practices as needed.

    • Students are encouraged to use legal alternatives for accessing digital media. Information about lawful sources of online content is available at: https://www.copyright.gov/title17/

    • Questions regarding copyright compliance or alleged infringement may be directed to:

      • DMCA Designated Agent
        Calvary Chapel University
        Email: debbie@calvarychapeluniversity.edu
        Phone: 877-272-4253

      • Written Arrangements
        Disclosure of any academic programs delivered through third‑party entities.

For questions regarding any consumer information disclosure, please contact:

Office of Compliance & Institutional Effectiveness
Phone: (877) 272-4253